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By Minh Ngo

Sketchnote Summary: How to Deal with People You Can't Stand by Dr. Rick Brinkman and Dr. Rick Ki


Let's be honest. Everyone has someone who rubs them the wrong way. It doesn't mean they are bad or evil. It just means that communication and collaboration may take a little more effort on your part and theirs.

I recently came across "Dealing with People You Can't Stand" by Dr. Rick Brinkman and Dr. Rick Kirschner and found it an entertaining and informative read. I thought it would be fun to share some key learnings from the book, with a focus on strategies that you can implement right away.

Part 1 gives a quick overview of the framework Brinkman and Kirschner use to understand how intent, focus and assertive influences behaviour.

(You can click on image to start video.)

Part 2 summarizes the ten common personality types and how to adapt and work with them. Click on the photo below to start the video.

I might add that while this book is primarily meant to help a person deal with people they can't stand, I couldn't help but read it with a reflective lens. I spotted my own behavioural tendencies as well. I'm of the mind that thinks it never hurts to be a little more mindful of our shortcomings and strengthens.


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